Privacy Policy

This Privacy Policy applies to the services offered by Xdt Personal information is important. Xdt is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, Xdt will only collect and use personal information as set out below.

Collecting personal information

Xdt will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.

When a product is purchased or through marketing activities (online, in a store, over the telephone etc.), personal information may be requested (such as name and address) in order to service product, provide upgrades or updated information, and advise of other Xdt products, which may be of interest. No one is obligated to provide personal information. However, failure to do so may result in Xdt being unable to sell you products and/or provide certain services including after sales services.

Xdt's policy for collecting personal information from children under the age of 13 is to seek the permission of a parent or guardian for the collection of this information.

Use of cookies

Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. Xdt uses cookies to make use of the web site and services as convenient as possible. Cookies do not themselves personally identify users, although they do identify a user's browser. Cookies allow Xdt to monitor the items an individual may want to purchase as they move through the shopping site, and records how many people are using the different parts of the site. It is possible to set the browser to refuse cookies, however, this may limit the services provided by Xdt's web site.

Using and disclosing your personal information

Personal Information will be used for the following primary purpose:

  • To fulfil obligations under any sale and purchase contract and/or any other contract between the individual and Xdt.
  • To render services related to Xdt business such as warranty or after sales services.
  • To provide information about products, service and/or special offers.
  • To obtain opinions or comments about products and/or services.
  • To record statistical data for marketing analysis.

For the purpose described above, information may be shared with Xdt associated either in Australia or overseas. Also, in order to operate the web site or deliver a service, personal information may also be shared with a service provider, a non-Xdt company.

Xdt recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposed without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Xdt, or any member of the public, or to lessen a serious threat to a person's health or safety.

Contact by Xdt

Xdt may contact individuals using the information which was provided in order to:

  • Provide information that may be of interest about upgrades, new Xdt products, special offers and other matters that may be of interest.
  • To send newsletters.

Individual's right of access

Individuals have the right to review the information that may be recorded on the Xdt database. Information may be reviewed by contacting privacy@xdt.com.au to release details of any information stored on file.

Storage and security of personal information

Xdt will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers that are protected in controlled facilities. In some cases these facilities may be overseas. Xdt employees and data processors are obliged to respect the confidentiality of any personal information held by Xdt. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Xdt will not be held responsible for events arising from unauthorised access to personal information.

Xdt and links to other web sites

Xdt provides links to web sites outside of the Xdt site. These linked sites are not under the control of Xdt, and Xdt is not responsible for the conduct of companies linked to the Xdt web site.

Problems or queries

Queries relating to the Privacy Policy, or any problems or complaints may be directed to privacy@xdt.com.au

XDT Pty Ltd
ABN 97 082 403 094
10 Westall Rd
Clayton South VIC 3169 Australia

Tel: +61 3 9549 1122
Fax: +61 3 9549 1199
© 2017 XDT Pty Ltd all rights reserved Privacy Policy Legal Information